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  • 1.What is the quality level of your equipment?

    Our manufacturing process adheres strictly to both national and international standards, and we conduct thorough testing before delivering our products.

  • 2.If you are currently considering undertaking a drying project, what steps would you take?

    1.We need to know the original moisture content of the material and after drying the final moisture content that you want to achieve.

    2. Kindly provide us with the desired capacity you require for the project.

    3.Which type of energy are you considering using for the drying process? Basically the suggestion is gas, coal,electricity and others.

    Based on your response, we can provide you with a tailored recommendation for the appropriate drying model and design a heating system that matches your project requirements.

  • 3. Could you please clarify whether your business operates as a trading company or a manufacturing factory?

    As a manufacturing factory with 19 years of experience, all of our machinery is produced in-house. We offer direct sales from the factory, ensuring both quality and reliable after-sales service can be guaranteed.

  • 4.The installation time and how many people do you provide for us ?

    Typically, the installation of our complete line of equipment takes approximately 7-10 days. We will dispatch a qualified engineer to the customer’s worksite to provide on-site installation service by engineers. until it is able to operate smoothly.

    Buyers need to in charge of :

    (1) Round-trip airfare.

    (2) Service charge of Engineer: 150 USD per person per day.

    (3) Accommodation and food.

    (4) Safety of engineer.

  • 5.What is the duration of the warranty?

    All machines are 100% brand new when they leave the factory. The seller provides a one-year quality guarantee from the completion of the trial run. If any parts are found to be defective in quality within the first year, the seller will replace them free of charge, excluding quick-wear parts and issues caused by improper operation.

  • 6.Can I visit your factory?

    We welcome both domestic and international customers to visit our factory, which is located in Zhengzhou, Henan province, China. You can reach our factory conveniently by air or train.

    The nearest airport is Zhengzhou Xinzheng International Airport (CGO), and we will provide transportation from the airport to our factory. We look forward to your visit.

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